Calling the claim

If your rep informs you that the damages he/she have just documented warrant getting your carrier involved, it is the responsibility of the policy holder to call in the claim. When calling in the claim, let your carrier know that your contractor has inspected and documented the damage and that we’d be happy to share that report with them. Please make sure your carrier is aware that you would like your contractor to be present whenever their adjuster comes out to do their assessment. We want to make sure the damages we documented are acknowledged by your carrier.